Terms & Conditions
Last updated: January 1, 2025
1. Agreement to Terms
By accessing and using the services provided by SOCIAL VIENS, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.
2. Services
SOCIAL VIENS provides digital marketing services including but not limited to:
- Website Design & Development
- Search Engine Optimization (SEO)
- Local SEO & Google Business Profile
- Paid Advertising (PPC)
- Social Media Management
- Branding & Creative Design
- Automation Solutions
3. Payment Terms
All service fees are payable in advance unless otherwise agreed upon in writing. Additional terms:
- Monthly packages are billed at the beginning of each month
- Ad spend is billed separately and directly by the platforms
- Custom projects require a 50% deposit before work begins
- All prices are exclusive of applicable taxes
4. Cancellation & Refunds
Either party may terminate the agreement with 30 days written notice. Refund policy:
- Monthly packages: No refund for partial months
- Custom projects: Refund based on work completed
- Ad spend: Non-refundable once spent on platforms
- Satisfaction guarantee within first 30 days
5. Intellectual Property
All content, designs, and materials created by SOCIAL VIENS remain our intellectual property until full payment is received. Upon complete payment, all deliverables are transferred to the client. SOCIAL VIENS reserves the right to showcase the work in our portfolio.
6. Limitation of Liability
SOCIAL VIENS shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability shall not exceed the amount paid for the specific service in question.
7. Confidentiality
Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the course of the engagement. This obligation survives the termination of the agreement.
8. Governing Law
These terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be resolved in the courts of Delhi, India.
9. Contact
For any questions regarding these Terms & Conditions, please contact us: